COMMITTED TO YOU ALWAYS – THE PEMA PROTOCOL

Since the first case of COVID19 was reported in Bhutan in March 2020, The Pema by Realm Family has never wavered in our commitment to the safety, health, and wellbeing of our valued guests, our teams and the community.

Over the course of these years, our teams have consistently raised the level of urgency and stringency as underlined in The Pema Protocol, implementing stronger measures on multiple fronts that include (but are not limited to):
 
• Daily outdoor premises sanitization.
• Use of international-certified COVID19-fighting chemicals for the sanitization of all public guest areas; back support spaces; and in the production, delivery of food and beverage services at all our three restaurants, M Bistro, Zhego, and The Roof.
• Mandatory temperature screening of all visitors and staff with scanning of Druk Trace, use of masks and hand sanitizers.
• Re-design and layout of all guest areas for safe distancing and greater effective sanitization efforts.
• Chemical fogging of guest rooms and spaces, in addition to the use of special bed linen, provision of disposable masks and portable hand sanitizers for our in-house guests.
• Widespread access to hand sanitizers throughout the hotel and in staff areas
• Frequent testing of staff.
• Promoting delivery and greater electronic payment options.


The Pema is also certified by the Tourism Council of Bhutan under its “Clean and Safe” Certification for tourism service providers end of 2021.

We thank all our valued partners for the love, trust, and support over the course of this pandemic.

Together We Grow and Together We Can.


APRIL 2022

On April 2, 2022, Bhutan welcomed its first group of 34 international tourists from America, France, Germany, New Zealand and the United Kingdom. This is the first group of international tourists to visit Bhutan since March 2020.

With greater relaxations in travel being introduced, it is a welcome development indicating the gradual re-opening of tourism to the Land of the Thunder Dragon.


We look forward to welcoming you all to Bhutan again soon.

For more information on The Pema Protocol and travel to Bhutan, please contact us at stay@thepemahotel.com and hem.monger@thepemahotel.com.